Q: Are you a manufacturer or a trading company?
A: We are a manufacturer with our own R & D team, production line, QC team and warehouse.
Q: How do you guarantee the quality?
A: We use 100% virgin material and each step is strictly controlled by the QC team to make sure all our products turn out great.
Q: Do you provide OEM service?
A: OEM and ODM are both workable, since we are factory and have our own R&D team.
Q: Do you have stock or not?
A: For regular items, we have stock always. For OEM items, the lead time is within 15 days.
Q: How about the after-sale service?
A: We provide 100% excellent after-sale service for each order.
Q: How about the production capacity?
A: We can produce 10,000 square meters every day.
Q: Do you provide samples？
A: Samples are provided free of charge, but the buyer need to pay the freight.
Q: What is your payment terms?
A: 30% deposit and 70% upon the copy of B/L.
Q: How to install the flooring？
A: The flooring can be installed by tapes or full gluing.
Q: How to store the flooring？
A: Roll up and store upright to avoid the accumulation of pressure to cause deformation of the PVC floor for a long time. The storage space should avoid humidity, high temperature or direct sunlight.
